1. What services does Travel Trek North East offer?
We provide a wide range of services, including:
2. Which states do you cover in Northeast India?
We offer travel services across all eight Northeast Indian states: Assam, Meghalaya, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Tripura, and Sikkim.
3. How can I book a tour or taxi?
You can book a tour or taxi by:
4. What types of vehicles do you provide?
We provide a variety of vehicles based on your group size and comfort preferences, including sedans, SUVs, MUVs, and tempo travelers.
5. Are your services available for corporate or group bookings?
Yes, we cater to corporate events, group tours, and family vacations with customized packages to meet your needs.
6. What is included in your tour packages?
Our packages typically include:
7. Can I customize my tour itinerary?
Absolutely! We specialize in tailoring itineraries to your preferences. Let us know your interests, and we’ll craft the perfect plan for you.
8. Do you offer Shillong sightseeing tours?
Yes, we offer comprehensive Shillong sightseeing tours, covering popular spots like Umiam Lake, Elephant Falls, Shillong Peak, and more.
9. Can I book a taxi for a one-way trip?
Yes, we provide one-way taxi services across Northeast India. You can also opt for roundtrips or shared taxis.
10. How do I know if my taxi booking is confirmed?
Once your booking is processed, you’ll receive a confirmation via call, WhatsApp, or email with all the necessary details.
11. Do you provide 24/7 taxi services?
Yes, our taxi services are available 24/7, ensuring you can travel anytime, day or night.
12. Is the pricing for taxis fixed or metered?
We offer fixed pricing based on the distance, vehicle type, and route. You’ll receive a transparent fare estimate during booking.
13. What payment methods do you accept?
We accept cash, bank transfers, UPI payments, and other online payment methods.
14. Is there a cancellation policy?
Yes, cancellations are subject to our policy:
15. Do you offer refunds?
Refunds are processed as per our cancellation policy. Refund timelines vary depending on the payment method.
16. Are there additional charges for night travel?
A small surcharge may apply for night travel, depending on the route and vehicle type.
17. Are your drivers experienced?
Yes, our drivers are highly experienced, licensed, and familiar with all major routes in Northeast India.
18. Are your vehicles sanitized and safe?
We prioritize hygiene and safety. All our vehicles are regularly sanitized, well-maintained, and equipped with safety features.
19. Do you provide child seats or special assistance for travelers?
Yes, we can arrange child seats or additional assistance upon prior request.
20. How can I contact you for urgent queries?
For urgent assistance, call or WhatsApp us at 8730081838. Our team is always ready to help!
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